5 Ways to Improve Customer Service Using Social Media

September 23, 2015

Social Media can create opportunities for organisations to keep in touch with their stakeholders. It helps by improving business prospects, relationships with customers, and branding. In today’s world, most of the people like to receive text or email rather than…

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What is Customer Relationship Management?

September 22, 2015

Customer Relationship Management or commonly known as CRM, is a business strategy which is designed to reduce operational costs and increase productivity and profitability by solidifying customer satisfaction. A true CRM brings together all kinds of data from all data…

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5 Tips to Get Sales Reps Engaged With Your Auto CRM

September 24, 2014

Without full commitment from your staff, you’ll never realize the full value of your auto CRM. Here are 5 tips to ensure success with your new system.

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Ask Questions

4 Questions to Ask When Buying an Automotive CRM

September 17, 2014

When exploring CRM options for your auto dealership, below are 4 questions to take into consideration to ensure you select the system that’s right for you.

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service revenues

How to Use a Dealer CRM to Drive Service Revenues

September 10, 2014

Examples of how your CRM could be utilized to drive service revenues include oil change reminders, service reminders and maintenance reminds.

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Car Dealer Marketing - CRM

Car Dealer Marketing: How To Get Sales Reps To Use CRM Software

September 3, 2014

Although a CRM is essential for car dealer marketing, many salespeople don’t like using it. Here are suggestions to get your sales team engaged with a CRM.

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Sell More Cars

How to Sell More Cars: 6 Best Practices for Dealerships

August 27, 2014

The methods auto dealers used to drive sales have evolved this past decade. If your dealership is wondering how to sell more cars, here are 6 tips to help you get new business.

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Dealership Customer Service

The 9 Do’s and Don’ts of Auto Dealership Customer Service

August 20, 2014

In any business, customer service is paramount to the overall success and profitability of the company. At car dealerships, where repeat business and service sales are extremely important, excellent customer service is especially a priority.

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3 Ways An Auto CRM Helps Sell More Cars

August 13, 2014

A Customer Relationship Management (CRM) system is becoming a common tool at forward thinking dealerships. Here is why a CRM can help you sell more cars.

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