Getting bad reviews from your customers can be really painful. You work hard to satisfy your customers. However, you should be happy when you receive a bad review. Today I am going to show you that bad reviews aren’t bad…
In our everyday life design is all around us. Great design can create a lasting impact that can change the perception of any company or brand. A well-designed website can significantly increase a business’s leads. This is true for any…
Customer Relationship Management or commonly known as CRM, is a business strategy which is designed to reduce operational costs and increase productivity and profitability by solidifying customer satisfaction. A true CRM brings together all kinds of data from all data…
In any business, customer service is paramount to the overall success and profitability of the company. At car dealerships, where repeat business and service sales are extremely important, excellent customer service is especially a priority.
DealerCraft is the developer of Carfire CRM, a CRM system especially made for auto dealerships.
To learn more about how Carfire CRM can help you sell more cars, contact us for a free demo at [email protected] today.
How to Deal With a Negative Review
Getting bad reviews from your customers can be really painful. You work hard to satisfy your customers. However, you should be happy when you receive a bad review. Today I am going to show you that bad reviews aren’t bad…
5 Website Tips for Automotive Dealers
In our everyday life design is all around us. Great design can create a lasting impact that can change the perception of any company or brand. A well-designed website can significantly increase a business’s leads. This is true for any…
What is Customer Relationship Management?
Customer Relationship Management or commonly known as CRM, is a business strategy which is designed to reduce operational costs and increase productivity and profitability by solidifying customer satisfaction. A true CRM brings together all kinds of data from all data…
How to Use a Dealer CRM to Drive Service Revenues
Examples of how your CRM could be utilized to drive service revenues include oil change reminders, service reminders and maintenance reminds.
The 9 Do’s and Don’ts of Auto Dealership Customer Service
In any business, customer service is paramount to the overall success and profitability of the company. At car dealerships, where repeat business and service sales are extremely important, excellent customer service is especially a priority.