Dealercraft is excited at the opportunity to assist auto dealers like you with their CRM and more specifically, their showroom traffic control, inbound lead tracking and management requirements. We believe that our CRM solution provides the perfect fit given your particular needs.
We are used to working with car dealerships like yours and understand the fast moving, constantly changing demands of the automotive retail sector from a customer, sales, IT and manufacturer perspective. We take immense pride in the work we do and are excited at the opportunity to work with you on this initiative.
This page provides some information about Dealercraft and our CRM offerings, however we are constantly adding new and exciting features to our CRM system, and dealer websites, and we would be happy provide a detailed presentation to you and your team. Please call us at 1-866-374-0443 and choose to speak with Arthur Whaley for more information.
Dealercraft provides CRM solutions to automotive dealerships in Canada and the United States. We have been in business since 2010 and our management team has over 30 years in the industry having worked in a variety of roles including car sales, customer service, parts and service, IT and marketing.
Dealercraft’s Carfire CRM solution provides a wide range of benefits to assist a dealership in growing revenues, reducing costs, mitigating risk and creating efficiencies.
Benefits of the Carfire CRM solution include:
Experienced Team with Industry Knowledge
Our senior team is experienced, having worked for decades in the automotive dealership sector. We understand not only the front end of the dealership business but also the service and IT backend. We firmly grasp that a CRM tool not only has to be effective from a sales standpoint, but it must also support the managers and owners from a decision making perspective. Areas like risk mitigation, due to recall and manufacturer compliance, are growing in their importance. Dealercraft recognizes this and provides the tools you need manage these areas effectively.
Cost Effective Solution
Dealercraft’s Carfire CRM is about 20% to 50% less expensive than other automotive CRM solutions on the market today, and includes no long term contract. Combining price savings with customizability and free training, our offer is unbeatable.
Customizable to Meet Your Work Flow Needs
At Dealercraft we understand that every dealership has its own workflows and processes from sales, service, operations and IT perspectives. With that in mind, Carfire CRM was designed to be flexible and customizable. The system is built on a strong core foundation that can be tailored to suit your workflow and reporting needs.
Training Provided at No Cost
We recognize that there are many moving parts to a CRM solution and in many cases your sales and administration teams could become overwhelmed if not Confidential Document DealerCraft Inc.4 trained and guided through the tool properly. Your dedicated support specialist will make regular quarterly visits to your location, and provide on demand one on one support by phone, email, and screen sharing. We are also happy to provide on-site training and best practice review for up to 3 days at one of our dealership partners, the S. Dilawri Automotive Group. The group consists of 7 dealerships in Ottawa that are each using the full Carfire CRM system to consistently grow their business.
Arthur Whaley is the founder and president of Dealercraft. He is passionate about automotive dealership sales and operations and has built a team around him of other like-minded individuals. The Dealercraft team has been consistently delivering results since the company was founded 4 years ago. If you are looking for an automotive dealership CRM solution then you have come to the right place.